Z Bus Privacy Policy – How Your Information Is Collected and Kept Secure

Z Bus (zbus.pro) publishes this Privacy Policy so our members understand how their personal information is collected, used, stored, and protected. Z Bus believes privacy is a fundamental right, and we are firmly committed to upholding that right for every member.

This Privacy Policy applies to all individuals who use the Z Bus platform — whether registered members or general visitors. By accessing Z Bus, you are agreeing to this Policy.

This Policy may be updated at any time. Members will be notified via their accounts in the event of significant changes. The date of the latest update will always be displayed at the top of this page.

Z Bus collects the following types of information:

Information provided at registration:

• Full name and date of birth (for age verification)
• Mobile number and email address
• Payment method details (bKash/Nagad/Rocket number)
• Identity verification documents (National ID or passport as part of the KYC process)

Automatically Collected Information:

• IP address and device information (device type, operating system)
• Browser type and language settings
• Platform usage time and activity (login time, game history)
• Cookies & Session Data

Z Bus uses the information it collects for the following purposes:

• Account Management: To enable registration, login, and account security.
• Identity Verification: To verify a member's age and identity as part of the KYC process.
• Payment Processing: To ensure deposits and withdrawals are processed correctly.
• Platform Improvement: To enhance the gaming experience and improve platform performance.
• Customer Support: To provide quick resolutions to your issues and questions.
• Security: To detect and prevent fraud, money laundering, and suspicious activity.
• Legal Obligations: To comply with applicable laws and regulations.

Z Bus uses the latest technology and best practices to keep your data secure. Our security measures are detailed below:

• SSL/TLS Encryption: All communications on the Z Bus platform are secured with 256-bit SSL encryption. You can confirm this by checking for https:// and the padlock icon in your browser.
• Data Encryption: Sensitive data stored on our servers (passwords, payment details) is protected with AES-256 encryption.
• Firewall Protection: Multi-layered firewalls prevent unauthorized access.
• Regular Audits: Third-party security experts regularly review z bus systems.
• Restricted Access: Only authorised z bus staff may access information on a need-to-know basis.
• 24/7 Monitoring: Our security team monitors the system around the clock, 24 hours a day.

Please note — no one can guarantee 100% security on the internet. Make sure your account password is strong and never share it with anyone.

Z Bus may share your information with the following parties under limited and specific circumstances:

• Payment Provider: For deposits and withdrawals, necessary information is shared with bKash, Nagad, or other payment providers. These providers also operate under their own privacy policies.
• Game Providers: Game providers (Evolution Gaming, Pragmatic Play, etc.) receive data related to gaming activity, but no personally identifiable information.
• Legal Authorities: Z Bus may be required to provide information in accordance with a legal order or government directive.
• Security Investigation: Relevant authorities may be provided with information in connection with fraud or money laundering investigations.

Outside of the cases listed above, Z Bus does not sell, rent, or otherwise disclose your information to any third party.

Cookies are small files stored in your browser. z bus uses the following types of cookies:

• Essential Cookies: Essential for login sessions and security. The platform cannot function properly without these.
• Preference Cookies: Used to remember your language, theme, and other preferences.
• Analytics Cookies: To understand which sections of the platform are most used. This data is collected entirely anonymously.

You can disable cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain features.

Every Z Bus member holds the following rights regarding their personal data:

• Right to Access: You can ask Z Bus at any time to tell you exactly what personal data it holds about you.
• Right to Rectification: You may request corrections to any inaccurate or outdated information.
• Right to Erasure: You may request deletion of your data in certain circumstances (exceptions may apply where legal obligations exist).
• Right to Restrict Processing: You may request that your data no longer be used for specific purposes.
• Marketing Opt-Out: Opting out of any Z Bus marketing communications is quick and easy.
• Right to Lodge a Complaint: If you are dissatisfied with how your data is handled, you may file a complaint with customer support.

To exercise any of these rights, contact Z Bus customer support. Your request will typically be processed within 30 business days.

For any questions, concerns, or complaints regarding the Privacy Policy, please contact z bus:

• Email: [email protected] (for privacy-related requests)
• Live Chat: Available on the platform 24/7
• Response Time: Usually within 24 hours

Z Bus treats your privacy concerns as our top priority. Whenever you raise an issue, we will respond promptly and with complete transparency.